Refund policy

At Hayden Flour Mills, our goal is to provide our community with the highest quality of goods, so we strive to ensure our milling practices reflect that. If you have an issue with your order, please reach out to us at info@haydenflourmills.mom and we will assist you.

Due to our food safety and sanitary protocols, we do not accept returns for perishable items.

We do accept returns of unopened, unused kitchen tools and appliances within thirty (30) days of receipt, for exchange or refund. Returns may be subject to a return shipping fee, restocking fee, and deduction of original shipping costs depending on the product. Products returned with damages due to improper packaging or use may be subject to an additional fee. Original shipping costs will be based on the actual cost to ship an item to you.